1k44 Privacy Policy

Privacy at a Glance

The cards below summarise the most important aspects of 1k44's approach to your personal data. Please read the full policy below for complete details.

1Introduction

1k44 ("we", "us", "our", "the Platform") operates the online gaming platform accessible at https://1k44.app. This Privacy Policy explains how we collect, use, disclose, store, and protect the personal information of players and visitors ("you", "your") who access or use our platform. It also describes the rights you have in relation to your personal data and how you may exercise them.

By registering an account or using any feature of the 1k44 platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the 1k44 platform.

2Data Controller

For the purposes of this Privacy Policy, the data controller responsible for your personal information is the operator of the 1k44 platform. All data-related inquiries, access requests, correction requests, and deletion requests should be directed to the 1k44 support team via the email address displayed in the footer of this website.

1k44 processes personal data in connection with its operation as an online gaming platform serving players in Bangladesh. The Platform is operated in English and all formal communications, including responses to data subject requests, are conducted in English.

3Information We Collect

1k44 collects personal information in three primary ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party service providers involved in operating the platform. The categories of data we collect are set out below.

Registration and Account Data

• Full name as provided during registration.
• Mobile phone number (used as primary account identifier and for OTP delivery).
• Date of birth (used to verify the minimum age requirement of 21 years).
• Email address, where provided (used for account communications and support).
• Account username and password (password stored in hashed form — never in plain text).

Identity Verification (KYC) Data

• Government-issued photo identification document (e.g., National ID card, passport).
• Proof of address documentation where required for enhanced KYC verification.
• Selfie or facial image submitted as part of biometric identity verification, where applicable.
• Source of funds documentation where required by anti-money-laundering procedures.

Technical and Usage Data

• IP address and approximate geographic location derived from it.
• Device type, operating system, browser type and version, and unique device identifiers.
• Session logs, game activity records, betting history, deposit and withdrawal transaction records, and platform navigation patterns.

4How We Use Your Information

We use the personal data we collect strictly for the purposes described in the table below. We do not use your data for any purpose that is incompatible with those stated purposes unless we obtain your separate consent or are required to do so by law.

5Legal Basis for Processing

1k44 processes personal data on the following legal grounds, depending on the purpose and context of the processing activity:

• Contractual necessity — processing required to perform the contract between you and 1k44 (i.e., the Terms & Conditions you accepted upon registration). This covers account management, payment processing, and game delivery.
• Legal obligation — processing required to comply with applicable laws and regulations, including anti-money-laundering obligations, age verification requirements, and cooperation with law enforcement authorities.
• Legitimate interests — processing necessary for 1k44's legitimate business interests, including fraud detection, security monitoring, platform analytics, and responsible gaming enforcement, provided these interests are not overridden by your fundamental rights and freedoms.
• Consent — where 1k44 relies on your explicit consent as the legal basis for processing (for example, for optional marketing communications), you may withdraw that consent at any time by contacting the support team. Withdrawal of consent does not affect the lawfulness of processing that took place prior to the withdrawal.

6Sharing Your Information

1k44 does not sell, rent, or trade your personal data to third parties. We share personal data only with the categories of third parties listed below, and only to the extent strictly necessary for the operation of the platform and the fulfilment of our legal obligations:

• Payment processors — bKash, Nagad, Rocket, Upay, and card payment processors receive the minimum transaction data necessary to process your deposit and withdrawal requests. These providers operate under their own privacy policies and are not permitted to use your data for any purpose other than payment processing.
• KYC and identity verification providers — specialist third-party services that assist 1k44 in verifying player identities and ages. These providers process identity documents and facial images solely for the purpose of verification and are contractually bound to handle such data securely and confidentially.
• Game content providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified studios may receive anonymised session and gameplay data necessary to deliver game content, calculate RTP, and maintain fair-play certification. These providers do not receive personally identifiable data beyond what is technically required for game delivery.
• Law enforcement and regulatory authorities — where 1k44 is required by applicable law, court order, or regulatory directive to disclose your personal data, we will comply with such requirements. Where legally permitted to do so, we will endeavour to notify you of such disclosure in advance.
• Business successors — in the event of a merger, acquisition, or sale of all or part of 1k44's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that result from it.

7Payment Data and Financial Information

1k44 does not store full payment card numbers, CVV codes, or full mobile banking PINs on its servers at any point. When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the transaction is processed directly through the respective payment provider's secure gateway. 1k44 retains only the transaction reference number, payment method type, transaction amount in BDT, and timestamp — the minimum information necessary to reconcile your account balance and respond to any dispute regarding that transaction.

All financial transaction records are retained for a minimum of five years following the date of the transaction in order to comply with applicable anti-money-laundering record-keeping requirements. These records are stored in encrypted form and access is restricted to authorised 1k44 personnel and regulators with a legitimate legal basis for access.

8Cookies and Tracking Technologies

1k44 uses cookies and similar tracking technologies on its platform to ensure the site functions correctly, to remember your session preferences, and to analyse aggregate usage patterns to improve the platform experience. We do not use advertising cookies, third-party marketing trackers, or social media tracking pixels.

Types of Cookies We Use

• Essential cookies — strictly necessary for the platform to function. These include session authentication cookies that keep you logged in during your session and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies — cookies that remember your preferences, such as your selected language, to personalise your experience across sessions. These cookies are not strictly necessary but significantly improve usability.
• Analytics cookies — anonymised cookies used to measure aggregate traffic patterns, page load performance, and feature usage. The data collected through analytics cookies cannot be used to identify you personally and is used solely to improve the platform.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect the functionality of the platform and may prevent you from logging in or completing transactions. 1k44 does not currently respond to browser Do Not Track signals, as there is no accepted industry standard for interpreting such signals in the context of an authenticated gaming platform.

9Data Retention

1k44 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the minimum retention periods required by applicable law. The following indicative retention periods apply:

• Active account data — retained for the duration of the account's active status and for a minimum of five years following permanent account closure, in compliance with anti-money-laundering and record-keeping obligations.
• KYC and identity verification documents — retained for a minimum of five years after account closure or the date of the last transaction, whichever is later, in accordance with applicable anti-money-laundering requirements.
• Support communications and dispute records — retained for three years from the date of the final communication or dispute resolution, after which they are securely deleted unless a legal hold requires longer retention.

When personal data is no longer required and the applicable retention period has expired, 1k44 will securely delete or anonymise that data so that it can no longer be linked to any identifiable individual. Deletion is carried out using industry-standard secure erasure methods. Anonymised or aggregated data that cannot be linked to an identifiable individual may be retained indefinitely for analytical purposes.

10Your Privacy Rights

You have the following rights in relation to your personal data held by 1k44. To exercise any of these rights, please contact the 1k44 support team via the email address shown in the footer of this website. We will respond to all verified data subject requests within a reasonable period, typically within 30 days of receipt.

• Right of access — you may request a copy of the personal data 1k44 holds about you, together with information about how it is being processed.
• Right to rectification — if any personal data held about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure — you may request the deletion of your personal data in certain circumstances, for example where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Note that we may be unable to delete data where retention is required by law (e.g., financial transaction records).
• Right to restriction of processing — you may request that 1k44 restrict the processing of your personal data in certain circumstances, for example while the accuracy of data you have contested is being verified.
• Right to data portability — where processing is based on your consent or on a contract, and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object — you may object to the processing of your personal data where 1k44 relies on legitimate interests as the legal basis for processing. 1k44 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

To exercise any of the rights above, please contact 1k44 support via the email address shown in the footer of this website. You will be asked to verify your identity before your request is processed, to ensure that we do not disclose or alter personal data in response to a fraudulent request. We will not charge a fee for handling data subject requests unless the request is manifestly unfounded or excessive.

11Data Security

1k44 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL encryption for all data in transit, hashed storage of passwords using industry-standard algorithms, restricted access controls limiting data access to authorised personnel on a need-to-know basis, automatic session timeouts for inactive accounts, and regular security assessments of platform infrastructure.

Despite these measures, no internet-based platform can guarantee absolute security. If you become aware of any suspected security breach affecting your 1k44 account — including unauthorised login attempts or unexpected transactions — you must notify the support team immediately via the contact details in the footer of this website.

12Children's Privacy

The 1k44 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data from our systems and close the associated account. If you are a parent or guardian and believe that your child under the age of 21 has registered an account on the 1k44 platform, please contact the support team immediately.

13Third-Party Links and Services

The 1k44 platform does not contain links to external third-party websites or services. All navigation within the platform remains on the 1k44 domain. Game content delivered by third-party providers (such as Pragmatic Play or Evolution Gaming) operates within embedded iframes on the 1k44 platform. While 1k44 selects its game providers with care, the data practices of third-party game providers are governed by their own privacy policies and are the responsibility of those providers. 1k44 is not responsible for the privacy practices of its game content providers beyond the data-sharing limitations described in Section 6 of this Policy.

14Changes to This Privacy Policy

1k44 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the effective date shown at the top of this page and notify registered players via a notice on the platform or via their registered contact method. Your continued use of the 1k44 platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 1k44 handles your personal data. Previous versions of this Policy are available upon request from the support team.

15Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 1k44 handles your personal data, please contact the 1k44 support team. Our support team is available 24 hours a day, 7 days a week via in-app live chat. For written data-related enquiries, please use the support email address displayed in the footer of every page on this website. All privacy-related communications are handled in English.

Please do not share sensitive personal data — such as your account password, OTP codes, or payment details — via email or chat. 1k44 support staff will never ask you to provide your full password or PIN through any communication channel. If you receive an unsolicited communication claiming to be from 1k44 that requests sensitive account information, please disregard it and notify the support team immediately.